Shipping policy
All creations from Stone Soup Grimoire are made to order — crafted with care once your purchase is placed. This mindful process helps reduce waste.
✶ Processing Time
Please allow 2–7 business days for production before shipment.
Digital products and Reiki sessions are delivered instantly via download or email.
✶ Shipping Time (After Production)
-
United States: 5–10 business days
-
International: 2–4 weeks
Delivery times may vary due to location, carrier, or customs delays.
✶ Shipping Rates
Calculated at checkout based on destination and product type.
If you order multiple items, they may ship separately.
✶ Tracking
You’ll receive an email with tracking details once your order ships.
Please allow up to 48 hours for updates to appear.
✶ Lost or Damaged Packages
If your order arrives damaged, contact grimoire@stonesoup.info within 14 days of delivery with your order number and photos.
If your package has not arrived within 30 days (domestic) or 45 days (international), contact us for review.
✶ International Orders
Buyers are responsible for customs duties, taxes, or import fees required by their country.
♡
Thank you for your patience and support — it allows us to keep weaving magic into every creation.
— Stone Soup Grimoire